This Privacy Notice explains what personal data we collect from you when you engage with us online and how we use your information.
In this privacy notice, references to ‘us’, ‘our’ or ‘we’ are to Campus Plus. Everything that we do with your data – such as storing it, working with it or deleting it – is referred to as ‘processing’.
This notice covers public facing websites hosted by Campus Plus.
When you contact us online, we may collect, store and use your personal data.
This might include:
- your name
- your email address
- your postcode
- the country you live in
- details of which version of web browser you are using
- your IP address
- information about how you use our emails
- information on how you use the site
Where you provide personal information via our website, it will only be used for the services you requested and as specified on the relevant pages of the site.
We collect your personal data when you:
- agree to receive communications such as newsletters or marketing material
- submit information to register for an event.
- submit an enquiry or contact form.
We process your personal data so we can: support the functioning of Campus Plus; provide you with information or services; explain and promote the work of Campus Plus; and process and manage your event registration and evaluate events.
The lawful basis for collecting and using personal data will depend on the specific context in which we collect it. However, we will normally collect personal data from you only when we have your consent to do so, and the processing is in our legitimate interests and not overridden by your rights.
We take the security of your personal data seriously. All personal data you provide to us will be stored securely – both physically and electronically – in accordance with our policies. We have an information security process in place to oversee the effective and secure processing of your personal data. We are committed to doing all that we can to keep your data secure. We set up systems and processes to prevent unauthorised access or disclosure of the data we collect about you.
We use internal and external services to manage your personal data. We may share your personal data with third parties when permitted to do so. Examples of third parties include our delivery partners. We will never share or sell your personal data to other organisations for direct marketing purposes.
We will keep your personal data for as long as is necessary for the purpose it was collected. We endeavour to notify you of the retention period when collecting your personal data.
Where we are relying on your consent to use your personal data, you can withdraw that consent or unsubscribe from our services at any time. Instructions are provided when we collect your data.
Campus Plus uses cookies on our website. They are used to make the website work, give you a more personalised web service, and analyse the effectiveness of our products and services.
When you first visit our website, we will ask for consent to set any cookies (and to process any personal data collected by these cookies). These cookies are not strictly necessary to make our pages work and you can set your preferences at any stage by clicking ‘Cookie manager’ in the footer of each page.
Where cookies are strictly necessary, we consider that we have legitimate interest in processing the personal data they collect. This is because having a working website is vital to us supporting the work of Campus Plus.
You can always withdraw your consent by clearing cookies from the cache in your computer and rejecting them next time you visit our site.
We may also use similar technologies to identify when our emails are opened and the links you click on. This allows us to identify whether our email campaigns are effective, and we consider that we are legitimate in doing so.
For more information about our use of cookies please see our cookie policy.
If you sign up for one of our email subscription services, we will hold the information you submitted (such as your email address) for as long as we are providing you services.
You can unsubscribe from emails at any time by clicking the unsubscribe link at the bottom of each email.
When you subscribe to an email newsletter service, we collect:
- your name, email address, subscription preferences and any other information you choose to provide to us
- information about how you use our emails – for example whether you open them, and which links you click on
- details of which version of web browser you are using
- information on how you use the site, using cookies and page tagging techniques.
We will use the personal data you have provided to us to send you email newsletters and gather feedback to improve our email newsletters. We may also occasionally contact you to improve our service.
We may update this privacy notice from time to time. Any changes to this privacy notice will apply to you and your data immediately. If these changes affect how your personal data is processed, we will take reasonable steps to make sure you know.